I am having some BTC in the wallet of Unocoin Exchange. On 18/1/2018 at about 20:10 Hrs. I had transferred all my BTC,s to an address. They have removed my BTC,s from the wallet and my request is pending in the Transaction as pending approval. I had also made a complaint but no response has since been received. I had also contacted on toll free number of customer care. They asked me my PAN number and email address again and assured me that the the order will be completed within 2-3 days. When I resisted they said it will be completed by evening. I don’t understand their behavior. I have not experienced such type of behavior on any of other exchange. What should I do now. Pl suggest.